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Citation

Rybaczewska M & Sparks L (2020) Locally-owned convenience stores and the local economy. Journal of Retailing and Consumer Services, 52, Art. No.: 101939. https://doi.org/10.1016/j.jretconser.2019.101939

Abstract
The convenience store sector in the UK has been growing strongly in recent years. Anecdotal commentary and media coverage claims that locally-owned stores are more advantageous for community coherence and resilience, being embedded socially and economically more strongly (than chain stores) in their local community. This paper extends our understanding of this. Following a review of the literature on social and economic aspects of convenience store operation, a multi-stage mainly qualitative research process was undertaken. Using four case stores in Scotland, this research demonstrates the local engagement of locally owned convenience stores and points to a stronger awareness and detail of the economic rather than the social aspects of this engagement. Differences with corporately owned convenience stores are identified. In policy terms the research shows that more work needs to be done to identify, quantify and then promote the advantages of local ownership of stores.

Keywords
Retailing; Convenience stores; Local ownership; Social impact; Economic impact

Journal
Journal of Retailing and Consumer Services: Volume 52

• Accepted manuscript