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Citation

Winand M & Hoeber L (2017) Innovation capability in non-profit sport organisations. In: Ratten V & Ferreira J (eds.) Sport Entrepreneurship and Innovation. London: Routledge, pp. 13-30. https://www.routledge.com/Sport-Entrepreneurship-and-Innovation/Ratten-Ferreira/p/book/9781138941748

Abstract
Innovation attracts great interest both from research and practice perspectives. It is seen as a way to grow within a competitive environment and meet consumers’ expectations. However, little has been done on innovation in non-profit sport organisations (NPSOs) despite calls for such research. Their context, features, and activities influence how they implement and perceive innovation. NPSOs develop sport and non-sport service innovations to satisfy their members, increase their effectiveness, and/or the quality of their programmes to the members. The purpose of this chapter is to present a model of innovative capability in NPSOs. It displays four dimensions representing NPSOs’ constraints and opportunities with regard to innovation: strategy, user, human resources, and finance. The chapter discusses the capability for NPSOs to develop innovations and provides further research directions on innovation in the non-profit sport context.

Keywords
non-profit sport organisations, innovation capability, sport innovation, service innovation, sport management