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Citation

Boaden RJ & Burnes B (2009) Health care safety and organisational change. In: Hurwitz B & Sheikh A (eds.) Health Care Errors and Patient Safety. Chichester: Wiley-Blackwell, pp. 56-74. http://onlinelibrary.wiley.com/doi/10.1002/9781444308150.ch5/summary

Keywords
health care safety and organizational change; schools of thought regarding organisational change; planned approach; rationale for emergent approach; organisational culture; top-down and bottom-up approaches to implement a patient safety culture; consideration of culture and conclusion that organisations are ‘essentially political entities’; framework for change; change and patient safety; patient safety and understanding where the problem lies