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Citation

Guerriero Wilson R (1998) Disillusionment or New Opportunities? The Changing Nature of Work in Offices: Glasgow 1880-1914. Modern Economic and Social History. Aldershot, UK: Ashgate Publishing. http://www.ashgatepublishing.com/default.aspx?page=637&calctitle=1&pageSubject=3198&sort=pubdate&forthcoming=1&pagecount=10&title_id=1461&edition_id=1532

Abstract
In Britain at the turn of the century, large scale social and economic changes, including the increasing size and influence of the service sector of the econmomy, the growing use of bureaucratic procedures in organizations, the changing conceptions of success for individuals in a maturing industrial economy and the creation of an entirely new field of women's work are all discerniblie in the change nature of work in offices. Taking for its location Glasgow, the 'second city of the British Empire,' this book explores the physical and technological changes which occurred in the growing bureaucracies of big busness and government, as well as in the small and mid-size businesses of the city. The study of these changes provides a context within which to set the complementary experiences of the men and women who chose to seek a living in the wide array of constantly changing office jobs.