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Citation

Kotzab H, Reiner G & Teller C (2007) Beschreibung, Analyse und Bewertung von Instore-Logistikprozessen. Zeitschrift fur Betriebswirtschaft, 77 (11), pp. 1135-1158. https://doi.org/10.1007/s11573-007-0298-7

Abstract
The logistics processes which occur in a retail outlet are discussed in the literature as retail specific intra-log systems (Instore-Logistics). This paper examines the processes of such a specific intra-log system and suggests a specific process design that allows efficient instore-logistic operations. Therefore, a multi-step analysis approach which measures the efficiency of instore-logistics is applied and, based on a succeeding process analysis, important improvement areas are presented.

Keywords
instore-logistics; DEA; process simulation; grocery retailing; Business logistics; Retail trade Management; Grocery trade; Industrial management

Journal
Zeitschrift fur Betriebswirtschaft: Volume 77, Issue 11